Contact keeps re-appearing despite deleting, multiple copies!

Anonymous
2016-11-15T11:46:11+00:00

I don't know what to do anymore, apart from migrating to google: ONE (and only one so far) of my contacts keep duplicating itself in my people list. No matter how many times I delete it, and where: I tried to delete both online on people.live.com and on the W10 people app. Multiple copies keep reappearing after a few hours.

This has now reached intolerable levels of frustration and I will move everything to google if a reasonable solution is not provided by MS quickly.

Attached a screenshot:

Thank you

maTTeo

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2016-11-16T13:13:28+00:00

    I don't know what to do anymore, apart from migrating to google: ONE (and only one so far) of my contacts keep duplicating itself in my people list. No matter how many times I delete it, and where: I tried to delete both online on people.live.com and on the W10 people app. Multiple copies keep reappearing after a few hours.

    This has now reached intolerable levels of frustration and I will move everything to google if a reasonable solution is not provided by MS quickly.

    Attached a screenshot:

    Thank you

    maTTeo

    Hi,

    Thank you for reaching out to Microsoft Community. Let's figure that out. Check the post of Mahesh Babu G on November 8, 2012 from this link.

    Keep us posted.

    Kind regards.

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  2. Anonymous
    2016-11-16T20:11:40+00:00

    Exactly.  I deleted the single contact again (JE in the image below) (in the people hub of outlook.live.com), and now after about fifteen minutes I have the same contact back again with five duplicates.  I literally leave the browser open and watch the contact reappear, right now five times:

    More will appear shortly (note I have 'bound' it with JL and JS so the problem contact is JE

    I'll send an updated image once it's done a few more replications.

    He - by the way!

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  3. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-11-16T20:05:26+00:00

    Do you also connect with a mobile device?

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  4. Anonymous
    2016-11-16T19:55:19+00:00

    Aldrene Mas,

    As Hube said, that's not the issue. It's about a single contact self replicating to infinity, even if all copies are deleted. Either on the people app or on outlook.com. Also read the other thread (s)he pointed out.

    Cheers

    maTTeo

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  5. Anonymous
    2016-11-16T16:03:24+00:00

    Having the same issue, contact just keeps coming back.  It's not a question of duplicate contacts.  I want to remove the contact completely.  I do this in Outlook.com (people area) but after a bout 15 minutes the contact comes back and starts replicating itself... It seems others are having this issue because I just responded to another thread reporting the same issue:

    https://answers.microsoft.com/en-us/outlook\_com/forum/opeople-ocontacts/a-single-contact-in-my-contact-list-is-getting/869c12af-13dc-4ba8-ab3e-917972105955

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