Outlook Mobile for Android Sync Settings?

Anonymous
2015-12-05T13:01:48+00:00

I just installed Outlook Mobile for work as my company moved to Office 365.

Here's my question, whenever I have previously used Outlook there was a setting option to sync email at specific intervals such as every 5 minutes, every hour, manual sync, etc. I can't find this setting any longer.

Where did it go? Thanks!

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2015-12-06T11:33:58+00:00

Hello,

Welcome to Microsoft Community and thank you for posting your query.

I would like to inform you that the sync interval  cannot be set for the Outlook application on android phone. Outlook sync automatically whenever it is connected to internet, it can be also sync by swiping the screen downwards.

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

58 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-02-27T17:35:12+00:00

    Using Nexus 5x

    Android Orea 8.1

    I have the same issue and just did the following so I don't' know if it helps but go to setting>apps>Outlook>Battery Usage>Background Activity.

    There is an on-off switch, switch it to off and supposedly it won't background sync.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-02-07T23:12:57+00:00

    Unfortunately this very poor design choice has resulted in Outlook trying to sync every second for the last week, draining my battery and overheating the phone.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-11-21T14:46:36+00:00

    November 21, 2017 and the issue is not solved yet.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-09-02T13:30:04+00:00

    So does this mean that when I am travelling I will incur roaming charges when my emails sync? Before I would set to manual and use the hotel WiFi. If so what cost code do I use on my expenses so my company can claim these charges back from Microsoft for making a bad app worse?

    Was this answer helpful?

    0 comments