How to switch back to old "Hotmail" interface layout? (Aug 2016)

Anonymous
2016-08-02T15:16:15+00:00

A few days ago my Hotmail e-mail account suddenly switch to the "Outlook" mail & layout (where the little blue line fills in across the screen under the "Outlook" icon....) I hate it! Why did it change & HOW CAN I SWITCH BACK TO THE OLD HOTMAIL FORMAT I WAS COMFORTABLE WITH ALL THESE YEARS???

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

90 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-08-22T08:42:59+00:00

    The problems with the new forced outlook version are just getting worse.....Now i can not even scroll so there are no way I can read my hole email! that goes for both Sarafi and Crome...I can not use the arrows or the scroll bar.

    I am using mac

    Why are Microsoft using resources to make so many problems for their users? The old version was working fine.The new is a disaster, with absolutely no benefits, just huge disadvantages, making me think twice to ever buy a Microsoft product again

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2017-08-09T09:58:40+00:00

    I totally agree, my PC with Windows 8.1 did a massive update after upgrading to Windows 10 and nearly every day there's a new problem to fix. The Outlook account started to do strange things and I think it started when Windows 10 installed their Mail app which I didn't want.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Anonymous
    2016-08-06T10:01:01+00:00

    Hello,

    Thank you for your response.

    As previously informed, Once the account is upgraded there is no way it can go back to older interface.

    Please post to us if you have any further queries to help you better.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-08-04T14:32:04+00:00

    Yes....agreed. The old interface was not broke....so WHY try to fix it?

    MICROSOFT: Why NOT allow an option for users to keep the old layout if they want to? If the new version is so appealing & superior, surely most users will stick with it, so what's the harm in offering the option to those who prefer the older version???

    Also, does anyone else notice that the new version is waaaay slower loading & opening?

    Hello,

    Sorry for the inconvenience caused to you.

    As you have mentioned that the new interface is Slower loading and opening, How exactly are you accessing the account, is it through browser or through any other applications?

    To get the most out of Outlook.com, we recommend that you use the latest version of your browser, otherwise some features might not work or display properly.

    Refer: Best browsers for Outlook.com

    Please post to us with more information and results to help you better.

    Was this answer helpful?

    0 comments