DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2015-05-12T10:35:09+00:00

    Hi Ruth,

    Thank for your time and reply. I tried my best even I cant find it.

    Its ok i will download it from my pc. Keep up with more awesome updates.

    I am eagerly waiting for windows 10 to launch and get my hands in it.

    Again lot of thanks for your informations

    Jerrin

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  2. Anonymous
    2015-05-06T22:45:45+00:00

    Hi Jerrin,

    Thank you for the response and keeping the status updated.

    I suggest you to search for the attachments in /sdcard/Downloads. You can also access them using the App "Downloads".

    Hope this information is helpful.

    Thank you.

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  3. Anonymous
    2015-04-30T16:32:37+00:00

    Hi Ruth,

    Thanks very much for replying.

    I just searched the whole storage and I was not able to find any of those files but I can access them through the Outlook app.

    I need those files to be transferred to my pc. The app is really nice and I am getting used to it.

    It can handle more than one mail and happy to use my personal mail and my college mail together.

    Is there an option to set default download storage in the app?

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