DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2016-04-27T17:41:23+00:00

    Read the recent replies in this thread. You'll find that you have to download it a second time to your device in order to keep the attachment and use it outside of Outlook. And downloading to your device is accomplished differently than downloading it within the email. Screenshots and instructions are provided. Take a look.

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  2. Anonymous
    2016-04-27T16:29:23+00:00

    Outlook Android App

    When you open an attachment, it is temporarily downloaded in the folder:

    /sdcard/Android/data/com.estrongs.android.pop.pro/tmp/tmp/AttachmentDateAndHour.Extension

    As soon as you close the attachment or the email, that file is deleted !!!!

    Please, make possible to download the attachment with the original file name in the Downloads folder of Android

    Thanks

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  3. Anonymous
    2016-04-25T15:16:23+00:00

    You're right that is stupid :)

    I detect a failure in the product testing department :)

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