DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2016-04-22T00:17:02+00:00

    I am on version 2.1.0.

    You open the attachment as usual them select save to device and it goes to the Download folder.

    You can't save an attachment without opening it first though, but that has always been a restriction in android version of the apps.

    I am still on android 5.1 on a Galaxy S6 maybe android M still has a bug.

    Is not true

    Version 2.1 is an unofficial version only found on third party sites. It also has the same problems from previous versions.

    The only way is to wait a good Microsoft will in trying to solve the problem with a version that actually works as it should on Android.

    As I said Microsoft is not caring about the users of Android, or does not have competence to develop an Android application.

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  2. Anonymous
    2016-04-21T23:14:51+00:00

    I am on version 2.1.0.

    You open the attachment as usual them select save to device and it goes to the Download folder.

    You can't save an attachment without opening it first though, but that has always been a restriction in android version of the apps.

    I am still on android 5.1 on a Galaxy S6 maybe android M still has a bug.

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  3. Anonymous
    2016-04-21T21:10:44+00:00

    Not in my Outlook app. What version are you running? I posted my version which I believe is the most current as of this post. I could only access downloaded attachments within the Outlook app itself just as the OP described and nowhere else, until I took the additional step of downloading to my device (a second time) as I stated in my post above through the convoluted and unintuitive, nearly hidden option.

    My explanation might help others still experiencing this persistent problem.

    If you know of an Outlook version where this bug is fixed, please share details.

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