Outlook 2016 - chinese characters appearing in messages when replying/forwarding

Thank you C3SD - Yes I do have McAfee and no, haven't tried that, but if I disable my anti-virus system then I lose any protection I have with anti-virus system.  Is this problem directly related to the McAfee anti-virus program and isn't there any other solution to this problem than disabling the system ?

It's only the comm add in for outlook which creates a footer saying the email has been scanned by McAfee you need to disable. Everything else remains so you won't lose any protection.

Today i send an email to some customers (around 45) as BCC to inform them about someting

I enabled on the email the Request Delivery and Read Receipt.

All the Read receipts i get back ALL have those Chinese letter in them 

Language is set to English and Greek , nothing else.

No McAfee Add-in.

We are using Outlook 2016 with O365

My issue is similar to ElBurgo: 

Body of text is replaced by 2 or 3 Chinese characters. 

It's always a Reply; not a new email.

Unlike ElBurgo:

No signature has been present when the problem occurs.

All but one time, the messages being replied to contained http links.

It's awful because the original body of the sent message is lost (there is no record of it).  The sent mail folder shows the email with the Chinese characters in the body.  

Exactly - we too lose the original.  The draft in the sent folder is corrupted as well.

I have an employee who has the same problem. Now that he sends e-mails, there are pages of Chinese text to the recipient.

He is using the newest version for his iPhone, running iOS12.

26. nov. 2018 kl. 13:01 

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Hi Sam,

Does everything work fine? Any updates will be appreciated.

Best Regards,

Vanessa