Error when trying to log in to outlook using Firefox

Anonymous
2017-05-28T22:35:22+00:00

I am getting this error while trying to open my old Hotmail account. Started while actually in my account.

Secure Connection Failed

An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

    Please contact the website owners to inform them of this problem.

Any idea for a fix?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

67 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-05-30T10:26:24+00:00

    I have the same problem with firefox. I just use Microsoft Edge for Hotmail now .

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-05-30T09:17:10+00:00

    Very strange. I just got in with Chrome, did my business and logged out again. Then I went to Firefox ready to hammer at the Try Again button but it went straight into Outlook without any bother.

    Does that mean it's fixed? Anyone know?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-05-30T07:56:54+00:00

    Rapidly clicking on the Try Again button works for me, like in 3-5 rapid clicks. Try this before editing your firefox config.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-05-30T05:31:23+00:00

    There's another trick that works for me about half the time. I have Outlook.com bookmarked on the Firefox bookmarks toolbar. After signing in to Outlook.com, when the secure connection error message appears, I just keep clicking on the Outlook icon on the toolbar, and after about six reappearances of the error message, the "opening your inbox" page appears, and it works. If clicking on the icon doesn't work after a dozen times, sometimes closing the tab and opening a new one, then clicking, works.

    I have no idea why this works, and only some of the time.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-05-30T03:23:06+00:00

    This is usually a very easy fix if you are clicking on a link you created for your Hotmail account. From time to time, MS changes it's web address slightly and if you use your old link you will get the indicated error message. All you need to do is go to the Hotmail login window without using the link and you should be able to to login in. Once you do replace your old link with a new link..

    Was this answer helpful?

    0 comments