Lost/stolen iphone - how to log out of Hotmail remotely

Anonymous
2012-05-14T05:39:14+00:00

My iPhone has been stolen and I am concerned because there is a browser window open and logged in to Hotmail. 

How can I log out of all Hotmail sessions, thereby closing the one on the iPhone remotely?

There is also a quick link to email on the homepage of the iPhone, but I have changed the Hotmail password which I believe stops this working, whereas the browser window stays logged in even after the password has been changed.

I have found advice elsewhere that says you can log out of all sessions by going to "options", "personal", but I cannot find these options on my Hotmail.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-03-22T15:40:00+00:00

Hi Gazonito,

Sorry for the delay in replying.

Apologize for the inconvenience caused to you.

I suggest you to leave your feedback regarding this product.

Click the “Give us feedback” link from this article and proceed further.

Alternatively, once you login to your account, click the gear icon and click on “feedback”.

Outlook help: http://windows.microsoft.com/en-US/windows/outlook-help

Thank you.

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  1. Anonymous
    2014-10-04T13:51:23+00:00

    Can you take us through the steps to request IP address activity on my hotlaim account please?

    Went into the Microsoft account forum but it wasn't clear how and where you ask.

    Hi Devicedoc,

    I am sorry if I wasn't specific enough on my last post. I stand corrected. However, please understand that it was written in consideration of a more "generalized" situation when a laptop got lost - that is where browsers are normally closed. In fact I've reproduced your steps and came up with the same results:

    1. I signed-in to my account on Computer 1, then left the browser open
    2. Signed-in to the same account on Computer 2, then changed the password
    3. Got back to the currently signed-in account on Computer 1 and I was still able to access it without any prompts at all whatsoever
    4. Refreshed the page on Computer 1 and still the page appeared accessible

    I just have to emphasize here though that I easily changed the password because I personally know it. So given a real situation where a "third person" doesn't know anything about your code, he would really find it tough to crack in.

    Essentially, this is an area where our Product Group has to work on so I have forwarded the details to them. You may also send your Feedback personally by filling out this form. Please be certain that your comments would be considered as it helps them improve Hotmail services.

    Lastly, you could actually request for a copy of the IP login history of your account. You just need to post this in the Microsoft account forum as it is best addressed there.

    Best Regards!

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  2. Anonymous
    2014-10-03T14:35:46+00:00

    This is so ugly. There is smartphone already having kill switch. But hotmail/outlook doesn't support disable connection session from certain device. To be honest, I would see this is how your team response customer privacy.

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  3. Anonymous
    2014-09-16T18:41:34+00:00

    Hi Everyone,

    Please be informed that this feature is currently not on the current features of Outlook.com. We understand that this feature is important to you.

    Please let our product group know about your concern by submiiting a feedabck using the link that was provided by Richard Jordan_H on his response on this thread page.

    Thank you.

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  4. Anonymous
    2014-09-16T11:32:35+00:00

    So, it's been a couple of years now since this post first appeared. Has anything been put in place yet to help us remotely log off of hotmail? I did notice I can close my hotmail account entirely and everything connected with the account will be deleted. Not an ideal option, but in the absence of anything else, I may have to take this route.

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