Organizing and accessing contact information in Outlook.com
The pathetically funny and sad part is that even the basic of phones with homebrew operating systems, support the ability of having custom images for contacts. Such function is now commonly used with e-mail clients and services where you can sync profile images of contacts between the service provider and the phone. I love getting replies to this thread as it makes me laugh at stupidity of Windows Phone operating system. The stupidity comes from the fact that not only is this a very basic feature it's very easy to add. Since Microsoft did buy Nokia, did they never learned that Nokia's N50 and Symbian operating systems both supported custom profile images for contacts? For hell's sakes, some of the old Flip phones have this option. Android and Apple did a stunning job of creating a unique platform for there products. Microsoft tried this with Windows 10, and failed. In fact I'm just gonna keep on using Windows 7.
Microsoft will never learn from Apple or Google who assure their products play nicely together. BlackBerry does not have this, but its able to import contact images from LinkedIn which is more or less pretty professional images for contacts. However, even so they may not have ability to upload images online and have them as contact images on your phone, BlackBerry OS10 still offers ability to add images for each contact instead of relying on Facebook, Twitter or LinkedIn.
Microsoft is a major failure when it comes to customer feedback.