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I reported two phishing scams to Outlook by clicking on the drop down "report phishing scam" in the Outlook mail app. Where does the phish e-mail go and is it reported to the genuine company, in this case a bank? Also, why can't a suspicious e-mail be forwarded to a reporting agency without opening it and exposing my computer and possibly my contact list to the bad guys?
***Post moved by the moderator to the appropriate forum category.***
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
To block a specific sender, you can find the instructions by clicking this link. This should help in getting your query solved.
Regards.
Ability to block based on Top-Level Domain and IP address / range would kill off so much of the junk.
At the moment, I'm copping rubbish from a particularly persistent one who sends his junk from a .xyz address (three of four, which he rotate between), and via OVH in Canada.
If I could block .xyz as a top-level domain (along with .club, .info, and the various others that spammers love), and also block IP address in the 54.38 and 54.39 ranges, I'd be rid of him.
Ditto with the plank who keeps sending me counterfeit Ray-Ban, Ugg, Fitflop, and Christian Loboutin e-mails - ban tencent.com IP ranges, .club and .info TLDs, and he's gone.
Seems such an easy bit of functionality to implement, yet Microsoft don't want to know.
"Forward as attachment" would also be helpful in reporting spam.
I too have done the exact same thing without results. The service would be great...if it worked...which it does not seem to. Have entered hundreds of phrases, words, in the body of email, in the sender address of the email, in the subject of the email and the same entries keep showing up again and again. I am at the point of switching to another operating system...outside Microsoft. It does not work. Why not fix it?????
I've spent hours adding rules with specific keywords from the subject lines, sender domains, and bodies of the emails and they still keep coming back. The system is not user-friendly and quite frankly, doesn't work. It seems to be in place to pacify the user that maybe, just maybe, something might be getting done on the other end.
When we (the users) click on "phishing scam," the unwanted email is transferred into our Junk Mail box. There is a message that pops up saying, "Thanks for reporting. Reporting phishing scams helps keep your information and others' information safe." In no way do I have any confidence that this system does anything to research and resolve our issues with these phishing scams because the messages keep showing up. The only difference is that they show up in our Junk Mail instead of our Inbox and if you go to Create Rules to set the system to automatically delete these messages, they STILL keep showing up in our Junk Mail box. This leads me to believe that Microsoft has a huge glitch in their security/filtering systems or they have been paid money by the phishers to override what filtering system they have in place. It doesn't work and it's a huge inconvenience to the users.