MSN email account doesn't exist??

Anonymous
2013-04-24T03:47:03+00:00

I used to have an MSN email account, now it's saying it doesn't exist! What happened to it?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

64 answers

Sort by: Most helpful
  1. Anonymous
    2015-08-11T02:18:58+00:00

    I need help! When logging it it says my msn account does not exist. But when trying to recreate my account it says my account is part of a reserved domain. Going insane... I need to get into this account to recover the password of the account that has my kids photos. The account is under ******@msn.com

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-05-31T20:00:35+00:00

    If it has been over a year the data is gone.  You may be able to create a new account using the same email address.

    What happens when you try that?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-05-31T19:40:03+00:00

    Hello, 

    I had this same thing happen to me, I'm sure I haven't logged onto it in over a year. I need to acess it to be able to acess other accounts any help would be greatly appreciated!

    Was this answer helpful?

    0 comments No comments
  4. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2014-12-26T02:02:50+00:00

    The statement about requiring login via browser is not true.  Any type of login is acceptable and the timeinterval is 365 days, not 270.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-12-25T01:46:55+00:00

    CP

    The error "Microsoft Account does not exist" usually means:

    The person is logging in using an Alias. If the user renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt the user that it does not exist. The solution is to log in using the new account.

    The person mistyped the email address. Retyped the correct email address.

    The person did not access the account (WITH A BROWSER) within 270 days. The account will be deleted permanently in the system due to inactivity. You may recreate the account as a new account if it is still available but the data is gone.

    Have you tried creating a new account with the same email address?

    Was this answer helpful?

    0 comments No comments