I Can't Access My Hotmail Inbox

Anonymous
2013-08-05T11:01:29+00:00

When I sign into my account I cannot see my inbox.

I get the Microsoft account page containing the Overview, Notifications etc, but cannot see any way to access my emails.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

268 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2016-06-12T03:25:46+00:00

    Hotmail disappeared three years ago, but you can still use your @hotmail.com address. Is that what you're using to log in?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2015-03-05T19:30:34+00:00

    I am using google chrome. I tried internet explorer also But stil it doesnt work. And i tried using it on the chrome on mobile stil its the same. And tried using on a different laptop also stil its the same.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2015-02-08T18:45:49+00:00

    What URL are you using to connect to your mailbox?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2015-01-22T08:11:14+00:00

    I am having the same problem as EVERYONE else here, for months now I have been having terrible trouble accessing my emails because I get bounced directly to the account management page (or security code verification) with no link or anything to take me to my emails.

    I HAVE PERFORMED THE SECURITY CHECK MULTIPLE TIMES IN THE LAST FEW MONTHS AND STILL IT DECIDES IT WON'T LET ME ACCESS MY EMAILS!!!!

    I use the same PC, the same browser and the same IP. This problem obviously comes from a badly implemented and programmed system - NOT FROM USER INCOMPETENCE!!!!

    When are MICROSOFT going to fix this problem?!?! This thread is already SIX months old and NOTHING has been fixed!!!!!!

    What is worse is I have two hotmail accounts and each one references the other to send security codes to - this was never advised against when I declared these addresses. The first problem with that is when I have to do the security check I have to completely LOG-OUT of one account to get the code for the other and that cancels the code process and then you must send a new code...

    But MORE importantly as is happening AGAIN now I am locked out of BOTH my accounts... so what on earth am I supposed to do?!!

    I NEED TO ACCESS MY HOTMAIL ACCOUNT ******@hotmail.fr TODAY!!!! 

    With more and more people purchasing, paying bills, looking for jobs and much more besides online, being randomly and unexpectedly locked out of ones email account can have devastating consequences and bring about real-world financial cost to customers.

    YOU NEED TO FIX THIS NOW!!!!!

    <Phone number removed for Privacy>

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2015-01-20T14:17:39+00:00

    I can't see my inbox, but was forced to go through security code verification and then could only access profile, etc. but still not my inbox.  I finally had to open a different browser to see my account, very frustrating.  Now I have to have two browsers if I want to see it, since the browser it does open is worse.  Please fix!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments