FACEBOOK CHAT NOT WORKING

Anonymous

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7.

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

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62 answers

Anonymous

2012-10-13T01:53:13+00:00

Hi,

I escalated your issue to our experts , please give us some time to work on your problem.

Thanks!
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Anonymous

2012-10-12T19:17:50+00:00

Any updates?
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Anonymous

2012-10-12T00:19:18+00:00
Hi everyone,

I would like to make a suggestion. Please try the steps provided below:
1. Login to out Hotmail account.
2. Navigate to your People page.
3. Click your name on the upper right corner of your screen, then make sure that Available is selected as well as "Available on" then Facebook chat" is set to "On".
It is also advisable to ask assistance of any of your friends to simulate a live chat via Facebook and Hotmail to verify that it is really not working.

Please do update us through this thread so we will know if the issue has been resolved.

Thanks!
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Anonymous

2012-10-11T17:03:02+00:00

I've provided reply to your post.
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Anonymous

2012-10-11T17:00:59+00:00

I grant you my permission to access my Microsoft account

PUID:<removed by the moderator>
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