I want to switch back to the original live hotmail...I don`t like the new setup of outlook.com

Anonymous
2012-08-02T06:05:30+00:00

I somehow just wanted to see the new outlook.com but ended up losing my old hotmail look and feel.  Not able to log in as it told me my account didnt exist. I am not pleased with the look of the new mail and dont find it handierso would like to revert to original....please tell me how to!

Outlook | Web | Outlook.com | Settings

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Anonymous
2013-03-21T02:24:31+00:00

Hello Everyone,

I can understand that you all want to switch back to the Hotmail interface after it has been automatically upgraded to Outlook. However, just like what the previous moderators have said, the option to switch back to Hotmail is no longer available once your account has been automatically upgraded. All Hotmail users will eventually be upgraded to Outlook.com and users who were upgraded automatically were sent notification messages concerning the upcoming upgrade.

In addition to that, I would like to inform you that Microsoft is upgrading its systems in order to serve everyone better. The new Outlook.com UI is the upgrade for the email system and it has a similar user interface with Windows 8. This has been done by Microsoft in order to cope up with the neverending changes and upgrades in the cyberworld.

We also appreciate all of the feedback that has been provided in this thread. If you want to submit a feedback for things that needs to be improved in the new Outlook.com, kindly refer to Denise_T.'s post here for the link to our feedback page.

You can refer to the articles below to know more about Outlook.com:

Frequently Asked Questions for Outlook.com

My Hotmail account was upgraded to Outlook.com

Outlook tips to try

I will now be locking this thread.

Thank you.

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  1. Anonymous
    2013-03-07T13:20:44+00:00

    Hi hgdexter,

    We'd really like you to become a fan of Outlook.com.   What in particular do you not like about Outlook.com?  Is there anything we can help you with to make using it easier?   We have lots of great content that can help you get started such as information found here and through out our community.

    Please let us know how we can help,

    Denise T.

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  2. Anonymous
    2013-03-06T17:21:57+00:00

    I have had Hotmail for many many years. Now I can't even use it. Would you be kind enough to let me know which email service I should use with the exception of Hotmail Outlook and all that stuff.

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  3. Anonymous
    2013-02-25T15:56:29+00:00

    By time, Microsoft will convert all the Hotmail interface to Outlook.com interface. Please let us know if you have any problem with the new Outlook.com interface and we are very happy to help you.

    This and the variants of this message that litter this messageboard are the ultimate in poor customer service, I feel for the mods who have clearly been instructed to repeat the mantra "you were informed" as if this somehow negates the basic point of all these messages. WE DON'T WANT TO MOVE TO OUTLOOK..... its a horrible interface and from all I've read so far it doeasn't offer most users any advantages over the old hotmail ... this is like a compulsory purchase over when the bulldozers are coming over the hill to knock down your house to build a hyperspace bypass ..... However unlike that unfortunate scenario I'd suggest that Microsoft actually can listen and leave us alone, we're not stopping progress and I'd be suprised if any of the capabilities of Hotmail are incompatible with outlook or unsupportable so please for those who want to move take them with our blessing but leave the rest of us alone with the wallpaper and surroundings we like like and are happy to use till we depart with virtual life...... or we **** off the google because of how you've treated us, your choice.

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  4. Anonymous
    2013-01-05T03:28:17+00:00

    Hi FelisaMer,

    Please be informed that users who were upgraded automatically to Outlook.com were sent notification messages concerning the upcoming upgrade. Accounts that were automatically upgraded do not have the option to switch back to Hotmail.

    By time, Microsoft will convert all the Hotmail interface to Outlook.com interface. Please let us know if you have any problem with the new Outlook.com interface and we are very happy to help you.

    Thank you.

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