Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-07-04T13:58:26+00:00

    Hi Rodolpho Freire,

    Good day!

    I would like to let you know that I made a private message about the issue that you're having.

    You also need to login to this Forum to view the private message link.

    Thanks.

    I didn't find your message in private area

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  2. Anonymous
    2014-07-04T13:56:59+00:00

    @Kamil K.

    @_thalamusWe're sorry that you're also running in to this issue, and clicking Reconnect seems to work temporarily but you get the same thing again the following day. Have you tried disconnecting and re-connecting Google back to your account? If not, please do so and let us how things turn out

    1. Sign in here
    2. At the top-right portion, next to **Connected to,**click Google
    3. Click on Remove this connection completely
    4. Choose RemoveThen try re-adding it back and let us know the results.

    Thanks!

    Now things get worse, after unlinking and reconnect, using this steps, I can not see more google contacts in messaging area, in botton is a box asking for add google contacts to talk, after click in the button a pop-up apears saying I am already connect to google and in some minutes I'll be able to talk with then, so one day pass and nothing...

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  3. Anonymous
    2014-07-04T13:42:01+00:00

    Hi,

    This has been happening to me today.

    It seems exactly the same scenario as everyone else. I receive the email about reconnecting to google. I login to the Microsoft account, reconnect my account to Google and authorise it to allow offline access. About an hour later I receive another email asking me to reconnect my account to Google.

    Very annoying.

    Many thanks,

    John

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  4. Anonymous
    2014-07-04T09:57:00+00:00

    Hi Rodolpho Freire,

    Good day!

    I would like to let you know that I made a private message about the issue that you're having.

    You also need to login to this Forum to view the private message link.

    Thanks.

    Was this answer helpful?

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  5. Anonymous
    2014-07-04T09:56:25+00:00

    Hi _thalamus,

    Good day!

    I would like to let you know that I made a private message about the issue that you're having.

    You also need to login to this Forum to view the private message link.

    Thanks.

    Was this answer helpful?

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