Outlook for Mac Does Not Work on OS X 10.10 (Yosemite Public Beta)

Anonymous
2014-07-26T04:33:23+00:00

Outlook launches without a Home Screen.

Menu Items are accessible and function properly (i.e. compose and send email, access Accounts etc.).

However, Home Screen does not render and you cannot see (or access) Mailboxes, Calendar, Contacts etc.

Appreciate that this is an issue with Public Beta Version but Apple has now issued this to One Million Mac Users and plenty of Microsoft Users rely on Outlook for Mac so, will need to be resolved.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-09-01T04:16:20+00:00

    This is the process that worked for me. Make sure you don't quit app. I did, so had to redo this process and back up and running.

    -Close Outlook 

    -Delete com.microsoft.Outlook.plist  from  HD/Users/user/Library/Preferences

    -Go to documents/microsoft user data/

    -Save Main Identity

    -delete the folder Microsoft 2011 Identities

    -reboot

    -restart Outlook

    -Close Outlook

    -delete the folder Microsoft 2011 Identities

    -Delete com.microsoft.Outlook.plist  from  HD/Users/user/Library/Preferences

    -reboot

    -Copy Main Identity back into Microsoft 2011 Identities 

    Sure wish that I could mark your reply as "Answered" as I've tried any number of ways but yours is the real solution to the problem.

    Much appreciated!

    Clinton

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  2. Anonymous
    2014-08-30T10:40:12+00:00

    WOW: it actually WORKS! I asked the same question but couldn't get that user's answer to work after a while. Your's works perfectly!

    Thanks so very, very much...

    Clinton

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  3. Anonymous
    2014-08-30T07:34:54+00:00

    These may be because Apple comes with a default setting which hides some of the system files. For Mac you can usehttp://www.showhiddenfilesmac.com.

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  4. Anonymous
    2014-08-28T16:10:02+00:00

    Herzlichen Dank an ShredderAK (29/7). Nach Aufspielen des Updates 14.4.4 und den folgenden Arbeitsschritten nach ShredderAK (29/7) arbeitet Outlook 2011 für Mac unter Yosemite fehlerfrei. Auch der Reboot funktioniert fehlerfrei.

    Nochmals herzlichen  Dank an ShredderAK (29/7). Diesmal aus Deutschland.

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  5. Anonymous
    2014-08-28T15:59:44+00:00

    ShredderAK,

    Thanks for outlining these steps.  They worked perfectly for me.  Apparently I am not the norm because I don't reboot my system until I have an issue or a patch that requires it so this solution will work just fine for me and I really appreciate it.

    For those of you looking for a more permanent solution, use the Feedback Assistant and have any of your friends/coworkers that may be on the beta do the same.  You need to remember that we are working with BETA software so there will be issues with it and your feedback is how we will get those issues resolved!

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