Outlook for Mac Does Not Work on OS X 10.10 (Yosemite Public Beta)

Anonymous
2014-07-26T04:33:23+00:00

Outlook launches without a Home Screen.

Menu Items are accessible and function properly (i.e. compose and send email, access Accounts etc.).

However, Home Screen does not render and you cannot see (or access) Mailboxes, Calendar, Contacts etc.

Appreciate that this is an issue with Public Beta Version but Apple has now issued this to One Million Mac Users and plenty of Microsoft Users rely on Outlook for Mac so, will need to be resolved.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

68 answers

Sort by: Most helpful
  1. Anonymous
    2014-08-27T23:50:51+00:00

    G'Day, Mattical69.

    Thanks for posting this helpful information.

    In combination with the process outlined by ShredderAK (29/7), the UpDate seems to have solved my problem.

    Outlook now seems quite stable. I am able to reboot and open Outlook with a Home Screen.

    I had "abandoned" Outlook for Apple Mail but I'm happy to come back, if this solution proves reliable over time.

    I hope others have also gained a benefit from this discussion.

    Well done all contributors! :)

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-08-27T19:02:17+00:00

    Microsoft just released the Office for Mac 2011 14.4.4 Update:  

    I've installed this update but it technically isn't addressing any Yosemite UI/UX or dev functionality issues. I am able to use all of MSO11mac with the only issue now under Yosemite DP-6 (Build 14A329f/r) is that UI redraw when switching between Mail/Calendar/Contacts happens to stall or freeze. Using Command+2 to switch between modes works, but I've had to repeat the request a few times for the UI to refresh. It's particularly noticeable when switching to Calendar View. One synced primary Calendar usually is okay. It's when Outlook is setup with multiple accounts with a Calendar for each account where the UI redraw hangs occur.

    Article ID: 2994002 - Last Review: August 26, 2014 - Revision: 1.0

    http://support.microsoft.com/kb/2994002

    • Microsoft Office for Mac Academic 2011
    • Microsoft Office for Mac Home and Business 2011
    • Microsoft Office for Mac Home and Business 2011 Home Use Program
    • Microsoft Office for Mac Home and Student 2011
    • Microsoft Office for Mac Standard 2011
    • Microsoft Excel for Mac 2011
    • Microsoft Outlook for Mac 2011
    • Microsoft PowerPoint for Mac 2011
    • Microsoft Word for Mac 2011

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-08-22T21:29:03+00:00

    Hi Jim,

    This discussion has proved the capability and willingness of Microsoft Forum members to work on issues and share knowledge. This is what it is all about.

    I support your call to report to Microsoft but sadly, I exhausted every option to engage Microsoft prior to commencing this discussion way back on 26th July.

    Microsoft SHOULD monitor their Forums and they SHOULD respond. Even their Support Staff express a weary frustration with trying to "escalate" issues.

    Well done to everyone that has made this discussion so helpful.

    Unfortunately, the Outlook Bug persists in Yosemite Public Beta 2 (Build 14A329r) and so, the work continues :)

    Was this answer helpful?

    0 comments No comments
  4. Jim G 134.1K Reputation points MVP
    2014-08-22T15:15:29+00:00

    This is a great piece of information. I hope you share it with Microsoft, because this discussion forum is only among customers and isn't necessarily read by anyone from Microsoft.

    The best way to let Microsoft know is by using a support incident if your organization purchases them.

    The next-best way to let Microsoft know this is by using the suggestion form and offer it to Microsoft as a suggestion of something to be fixed. To display the suggestion form, go to the Help menu in Outlook and choose the Send Feedback option. You won't get a personal reply (especially if you don't include your contact information), but the feedback will get to the right developer and you'll probably speed up the fixing process immensely with this tidbit of information.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-08-22T02:11:28+00:00

    The "no window" bug happens when your Exchange folders are expanded. Just make sure you keep them all closed and it should work fine. Unhiding the On My Computer folder allows you to open/close your account folder. I have forgot to close my folder a few times and had to do this all over....

    Wow. I've been poring over every forum, message board and help file on this issue. You are the first one to point out the root of the problem. Sure enough! When I close Outlook with folder not expanded, I can open again next time. Otherwise, total pain in the ****. I sure hope Microsoft fixes this soon.

    Was this answer helpful?

    0 comments No comments