I've lost ALL of my contacts in Outlook.

Anonymous
2013-04-29T20:12:45+00:00

Just noticed a day or so ago that I've lost all of my contacts/People in Outlook (I did not physically deleted them by mistake).  The Help window says to go to the People page, then in the menu bar click Manage, then click Restore Deleted Contacts.  Unfortunately, when I go into the People page, there is no MENU bar - nothing (except the funny wheel which directs me to the Help page).

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2013-09-05T01:23:50+00:00

    DITTO!!!!!!!!!!  Everything she said - same here!  NOTHING brings them back.  And this fall ALL THREE of my accounts.  On ANY computer, with ANY operating system.  The only place I have any of them is in my android google account backup for Samsung!  But Outlook doesn't seem to want to talk to my phone account.

    I asking as politely as I know how:  "Please, ever so kindly, would you find and restore my contacts ASAP!!!????"

    BTW, I gave Outlook a ZERO rating on ALL points.  Hate it.  Period.  Ugly.  Doesn't work.  Few options.  Hard to figure out (comparatively). And steals contacts!!  You can have it.  If Outlook / MSN / Whoever cannot restore these contacts to ALL THREE accounts ASAP, I'm jumping off the bandwagon and going elsehwere.

    BTW, you didn't do this to my husband - and we use the same computer, so don't blame the browser type or anything else PC-related.

    UGH!!!!!

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  2. Anonymous
    2013-09-03T16:06:45+00:00

    I found out that I could open my Outlook/Hotmail using Mozilla Firefox -- that allowed me to see my contacts (they weren't actually lost).  So, use that if you're still having trouble.

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  3. Anonymous
    2013-08-30T06:36:08+00:00

    Hello LK,

    You've reached Microsoft Community forum. It must have been hard on your part especially if you have lost very important emails and contacts on your account. Due to the nature of your concern that requires privacy,  we strongly recommend that you create your own personal thread for us to handle your concern directly.

    Thank you for your cooperation.

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  4. Anonymous
    2013-08-30T05:54:31+00:00

    I am using Windows 7, the latest browser, the most recent available KP's, Service Packs, .Net libraries etc...I log in a few days ago and all my email is gone, all my contacts are gone - the entire outlook.com is acting like its my first time in.

    Sorry fellas but you really blew it on this one.

    -LK

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  5. Anonymous
    2013-05-15T22:10:12+00:00

    Hi Roxy and Fatboy,

    Thank you for the information that you have provided to us we will take note with those things.

    It would be best to have Silverlight installed on your computer as well.

    Can we try to upgrade your browser to Internet Explorer 9?

    I hope this will help you with your concern and feel free to post back

    Thank you.

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