someone DOES have the same hotmail email address as me, this is a security issue

Anonymous
2013-10-17T10:11:46+00:00

hi, someone definitely has the same Hotmail email address as me. I have had this address for years. then a few months ago I started receiving information from ebay that was meant for this person. I contacted ebay and they asked this person to change her email which she must of done because I do not receive mail from ebay that's is not intended for me now.  yesterday I received a email from a energy company with this persons name and and energy account  number. I am worried she may be receiving my emails and this may be a security issue? what should I do please.?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2015-02-08T15:54:45+00:00

    Seems to me  a bunch of  ROBOTS   giving useless  suggestions  here.  I have the same  problem.  I got the same useless  suggestions.  Finally  I have  given up. Makes me  wonder  how much  this guy's getting  paid for  nothing

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  2. Anonymous
    2015-02-08T15:19:59+00:00

    HB

    Microsoft does know.  There cannot be someone else with the same email as you.  Reasons why it may appear they do include they may ghave typed their email wrong, it could be a spammer "spoofing" (faking) the email in spam, or simply someone using your email address so you get spam.

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  3. Anonymous
    2015-02-08T14:33:29+00:00

    It seems like a lot of people are  having the same problem as me. I have done all you have said to do, even down to changing my password but so far nothing I have done, or what you have suggested has helped nor stopped as I still get in undated with emails that I have not signed up for nor do I use and from the comments I have read, yes Microsoft are not interested and will not do anything about this problem nor help in anyway what so ever. I have no idea if the other people who have been and are using the same email as me can actually see my emails that I have sent, received or if they have intercepted them in anyway.

    To me Microsoft SHOULD know if someone else has the same email address as me.

    How can something so simple to find out make it so hard and long winded to find out.

    I just wish I could contact Microsoft directly instead of going through all this....

    Microsoft, please look into this for me and sort it once and for all

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  4. Anonymous
    2015-02-08T10:23:34+00:00

    And all I wanted to do was contact outlook to find out if we are sharing the same address. But that seems to be a mission impossible. Now I find myself here reading all this **** about how it can never happen , and your basicly telling people to just delete the messages like that's going to fix it. And to reset the password. If one is sharing the same email then both can just keep resetting passwords. Do you know how I know this ? Because we both keep doing it to the sites we are both visiting !

    Troy, you may find some useful tips in this thread to help identify the problem.

    Firstly, do you think that someone else has access to your hotmail/live/outlook.com email account? If so, look at the information to see where your account has been access from and yes... change your password.

    If someone is using your email address on other websites, then it isn't as straightforward to stop. Most websites will ask people to confirm an email address that is provided, so as long as you don't reply to those confirmation emails, you are fine. Of course, that doesn't stop the other person writing your email down wherever that like.

    Have you checked email forwarding for your account?

    Let us know some more detail so we can help

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  5. Anonymous
    2015-02-08T06:06:56+00:00

    And all I wanted to do was contact outlook to find out if we are sharing the same address. But that seems to be a mission impossible. Now I find myself here reading all this **** about how it can never happen , and your basicly telling people to just delete the messages like that's going to fix it. And to reset the password. If one is sharing the same email then both can just keep resetting passwords. Do you know how I know this ? Because we both keep doing it to the sites we are both visiting !

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