someone DOES have the same hotmail email address as me, this is a security issue

Anonymous
2013-10-17T10:11:46+00:00

hi, someone definitely has the same Hotmail email address as me. I have had this address for years. then a few months ago I started receiving information from ebay that was meant for this person. I contacted ebay and they asked this person to change her email which she must of done because I do not receive mail from ebay that's is not intended for me now.  yesterday I received a email from a energy company with this persons name and and energy account  number. I am worried she may be receiving my emails and this may be a security issue? what should I do please.?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2014-09-24T05:04:24+00:00

    For some reason it is not letting me click on the red writing, so I cannot read your message?

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  2. Anonymous
    2014-09-23T20:57:00+00:00

    Hi hubba_bubba62,

    How are you? We'll help you all through out here regarding your issue about account security and privacy.

    I checked the private message area and noticed that you have responded on it. I have replied in the private message area as well. Please sign in to this website to see the private message tab. Go to the third page of this thread and you'll be able to see a red link "You have a private reply to this message. Click here to read it on our secure private messages section"

    You can refer to these articles below for additional references.

    Help protect your account

    Outlook.com account help

    I look forward hearing from you.

    Thank you,

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  3. Anonymous
    2014-09-23T19:29:47+00:00

    Hi Neil.

    I am new to this forum, so I have no idea how to read your private message.

    How do I view the private tab?

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  4. Anonymous
    2014-09-23T17:51:34+00:00

    Thanks Brian, I have done that but it does not solve the problem of someone having and using the exact same email address as me, and keeps sending me emails using my email address. I would love Microsoft to get back to me, and see what they can tell me or do?

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  5. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2014-09-22T19:23:22+00:00

    Use a rule to delete all messages with "[Paypal]" in the subject.  It appears someone attempted to create a Paypal account but accidentally used your address instead of his or her own.

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