How to delete a message that stays in the outbox after an error message while sending?

Anonymous
2011-07-12T09:22:27+00:00

I tried to send an email message but got an error because the address of one of the recipients was not correct. The message has not been sent, and next to my outbox I see the figure 1, so it's probably still in there. But when I click the outbox, I do not see any message in the messages list. And it's not blocking the sending of any new messages.

I already tried Working Offline, but this seems only to work on Windows PC's, not with Outlook 2011. What to do?

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2011-07-14T03:29:48+00:00

Try this:

Open the AppleScript Editor found in /Applications/Utilities. Paste in the following three lines:

tell application "Microsoft Outlook"

delete every message of outbox

end tell

Click the Run button at the top and this should delete every message in your Outbox.

Hope this helps!

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Anonymous
2014-10-17T10:42:05+00:00

This looks strange... are you sure you have an unsent message in Outbox?

Try the following script:

tell application "Microsoft Outlook"

repeat with msg from 1 to number of messages in outbox

tell message msg of outbox

set str to "Message " & msg & " with subject '" & subject & "' is in outbox"

display dialog str

end tell

end repeat

end tell

Cheers,

Filipe

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  1. Anonymous
    2011-07-13T23:47:34+00:00

    Sounds like database corruption. If this is Exchange or IMAP you need to start over in a new Identity.

    How to create a new Identity or switch to a new Identity in Outlook 2011

    http://www.officeformachelp.com/outlook/faqs/#faq20

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  2. Anonymous
    2011-07-13T08:51:01+00:00

    Restarting Outlook doesn't work. And although invisible, the email is still in the outbox, Outlook tries to upload and send it every time I start or synchronise Outlook.

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