New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

Was this answer helpful?

2 people found this answer helpful.
0 comments

154 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-05-18T13:11:17+00:00

    Hello! you blok my @ , i no mobilephone...i vrite your my @gmail, you sent my adres registr...i no spike english!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-05-14T21:32:33+00:00

    Hello , i want ot delete my e-mail account but i cannot because it sais that i need to cancel all billing services but i dont use any ! I talkined with the moderators here : 

    http://answers.microsoft.com/en-us/windowslive/forum/hotmail-profile/close-account/248ba4ac-0487-4c04-8f25-460c8cf51c76

    And they told me to talk with you , so please delete my account , because i am really sick of all this !!! 

    Thank yu for the assistance !

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-05-14T14:12:21+00:00

    I have account ******@msn.com that has been hacked and need to have the email blocked until I can recover it.

    I have tried going through the re-set process but the hackers have submitted reset and I recieve a message tha that too many attemps have been made and try again in 24 hrs.

    Please need help to shut down my email from the hackers.

    Please email me at ******@ford.com

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-05-14T08:37:59+00:00

    I am having similar difficulties since the introduction of the new outlook account.

    I seem to have duplicate accounts on my computer with various different security passwords.

    So every time I try to access my Microsoft account I get through the first hurdle and then it asks for my outlook account password some times I get into the account other times I'm locked out.

    I also seem to have the old outlook account running and also the new outlook.

    I am totally confused can someone please help me close down all these accounts and start again.

    I also use my plus net account used on my mobile so I now have to enter 3 em' passwords to get access to my emails. I still have problems sending out em' the message says enter another password.

    I am using windows 7 on 32 and 64 am I being hacked!.

    Was this answer helpful?

    0 comments