Hi langware,
I apologize for the late response. Let us try the following steps to check if this setting contributes to the issue:
- Sign in to your account using this
link.
- Click the Cog icon then choose
More mail settings
- Under Customizing Outlook, select Advanced privacy settings
- Choose Only suggest people in my contact list under Auto-complete suggestions
- Click Save
Note: Please ensure that the email address that you want to remove from the To field is not in your contacts. You may follow these steps on how to delete a contact in People:
- Sign in to your account using this
link.
- Click the contact name that you want to delete.
- Click Delete on the menu bar.
- Confirm the action by clicking Delete.
If this didn't work, please provide additional details about the issue. We will need the type and version of browser that you are using and a screenshot of the issue. You can
get a screenshot by following the instructions on the links provided below:
·
For Vista/Windows 7:
Use Snipping Tool to capture screen shots
·
For XP: Take a screen shot
·
Mac Computers: Please refer to your computer’s help directory
I have initiated a Private Message tab for you to be able to provide the screenshot there. You must sign in to this website and click the link that states, "You have a private reply to this message..." or click
Private Messages across All Replies to see the tab.
Thank you.