Managing personal Outlook.com account settings, security, and privacy
There are only opinions and suggestions offered here.
If you want to actually solve any problems with your account, you have to deal with MSN "support".
Here is how it works.
You fill out a form and state your problem.
Then wait forever.
If you do actually get a response from "support", you get to go round and round in circles for days on end until you want to pull out your hair.
Then you come back here and look for answers.
Read these posts.
This is how it works.
And Oh yeah,
Good luck.