Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-02-16T10:30:25+00:00

    Hello everyone!

    Looks like the service has been repaired! At least in my account all birthdays are in place for already a week. Needless to say that I haven't done anything to make it work - no calendar reset etc.

    Have a look on you side.

    Hello Microsoft team,

    Would you please let us know whether something has been done with the service?

    Thanks,

    Dima

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  2. Anonymous
    2015-02-02T16:50:09+00:00

    Months? You can say years...

    I think this never has worked correctly...

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  3. Anonymous
    2015-02-02T12:46:16+00:00

    We understand your concern with urgently resolving this issue with your birthday calendar and we apologize for not getting back to you sooner. However, we've checked your inquiry and determined that it's still under investigation by our Support Specialists. Rest assured that we are doing our best to fix this. We'll notify you on this thread as soon as updates about it have been provided.

    Have a happy February, all together!

    Unfortunately, still we're playing birthdays roulette. For February, here's my birthdays calendar and screenshots of contacts with known birthdays, currently missing in the calendar, while tomorrow's results might be different:

    https://www.dropbox.com/sh/yaf6vmhr8psfll5/AABSO43RaTwRVUTKOwgcjzkba?dl=0

    I permit to summarize again:

    • Birthdays disappear and sometimes re-appear in calendar by random
    • All types of contacts are affected**: standalone Outlook.com contacts, linked contacts, standalone Facebook/ Skype etc. contacts**
    • Manual sync of birthdays calendar doesn't resolve
    • Un- and relinking contacts as well as deleting and recreating the birthdays calendarmight result in more or less complete listing of birthdays on short-term -but it doesn't solve the service bug in general**: birthdays will randomly disappear and re-appear again**

    This issue is reported since months! Might get assumed that just syncing a Birthdays calendar properlyshouldn't mean rocket science for a company like Microsoft ...

    @Moderators: what does it take to make you just take this issue serious, reported and confirmed repeatedly?Wasting customers time by annoying them with senseless boilerplates again and again doesn't resolve the issue! What exactly is the state of investigation? Have you even reported this to Microsoft? Are they aware of this thread for instance?

    @Microsoft - aren't yourselves using your offered services? Please realize: an inconsistent birthdays calendar service is worthless. Please analyze the birthday calendars' sync processes and finally fix the service!

    Any kind of serious support is highly appreciated. We're all curious about findings and results. Since months...

    Thanks

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  4. Anonymous
    2015-01-30T19:44:40+00:00

    Hi

    The "solution" I found is delete this lame calendar as the service is obviously not functional, since months ! A habit at Microsoft, not to solve some problems for years ! (for instance : "Outlook keeps on asking for credentials" : bug existing since Outlook 2003, and still in Outlook 2013, 12 years without solving a bug ! World Record !)

    For the record, I also gave up with my Windows Phone : too many sync issues (OneDrive documents, contacts, birthdays, etc.).

    For now, I check birthdays on my iPhone. It works perfectly... And any change is pushed within seconds.

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  5. Anonymous
    2015-01-21T00:04:20+00:00

    So I've just noticed this problem too. Is there no fix yet? That seems ridiculous that such an obviosu fault is sitll occuring. What's the update moderators? What is being done to fix this problem?

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