Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-01-18T23:49:57+00:00

    Yeah, I did something similar to that to get my Google Contacts birthday calendar shared with this Calendar. I had to copy every birthday event manually into a new calendar.

    But here I don't see a way to copy events from one calendar to another. And even if there were a way to copy events, I wouldn't know whether all the birthdays had actually showed up on my original "Birthday calendar" at the time I copied them over.

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  2. Anonymous
    2015-01-18T23:39:09+00:00

    Sorry if I wasn't clear.

    1. Look at the top of the screen where it says "Calendar", "New", "Import", "Share", etc.
    2. Right after "New" you should a thin bar and then a little downward-facing arrow symbol. Click on it.
    3. From the drop-down menu that shows up, choose "Birthday Calendar". The rest should be self-explanatory.

    But yeah, this isn't a permanent solution to the problem of disappearing birthdays.

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  3. Anonymous
    2014-12-21T11:51:35+00:00

    Microsoft is not taking this seriously, so I suggest that everyone who hasn't done so already:

    Any other routes? :)

    I just permitted to post a corresponding comment on "Blogging Windows", where Windows 10 gets big hype and attention preliminary, encouraging everyone here to follow:

    http://blogs.windows.com/bloggingwindows/2014/12/17/december-update-on-the-windows-insider-program/#comment-14921

    Thanks! The last reply from Microsoft was on September 27; they are turning a blind eye...

    just ask on twitter... #BirthdayRoulette @MicrosoftHelps

    We'll ser how this turns out. But I thing we'll see us next year here too. So merry xmas and a happy new year, see you in 2015

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  4. Anonymous
    2014-08-01T10:18:34+00:00

    We haven't heard form the escalations team though. 

    The more info they have about this, the faster they can isolate the issue. 

    Have a happy August, all together!

    Unfortunately, still we're playing birthdays roulette. For this month, here's my birthdays calendar and screenshots of contacts with known birthdays, currently missing in the calendar:

    https://www.dropbox.com/sh/d7g35et8zw9r8i4/AADSKL-l8zl0ZezMpRMeWcZ0a

    I permit to summarize:

    • Birthdays disappear and sometimes re-appear in calendar by random
    • All types of contacts are affected: standalone Outlook.com contacts, linked contacts, standalone Facebook/ Skype etc. contacts
    • Manual sync of birthdays calendar doesn't resolve
    • Deleting and recreating the birthdays calendar might result in some of the missing birthdays may get displayed in the calendar, but it doesn't solve the service bug in general: birthdays will randomly disappear and re-appear again

    Has granting access to the Microsoft account lead to any kind of progress for anybody here? Please share your experiences!

    Moderators: please take it serious - escalate this issue!

    Microsoft - aren't yourselves using your offered services? Please realize: an inconsistent birthdays calendar service is worthless. Please analyze the birthday calendars' sync processes and fix the service!

    Any kind of serious support is highly appreciated. We're all curious about findings and results.

    Thanks.

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  5. Anonymous
    2014-07-08T17:58:51+00:00

    I have the same issue.

    Here are Outlook.com features for what concerns Birthday as listed in http://windows.microsoft.com/en-us/windows/outlook/calendar-add-birthdays

    Calendar is connected to your contact list in People

    • If you add a birthday to a contact in People, the birthday will be added to your calendar.
    • If you add a birthday in Calendar, and the name you enter matches someone in your contact list, the birthday will be added to their contact.
    • If you add a birthday in Calendar, and the person isn't in your contact list, they'll be added.

    Here is my user experience with these features:

    • If I add a birthday to a contact in People, the birthday will be added to my calendar most of times. For some reasons, some contacts birthday in People will not show in the Birthday Calendar, regardless of time for sync, syncing manually, deleting and re-adding the birthday in People.
    • If I add a birthday in Calendar, and the name I enter matches someone in my contact list, the birthday will NOT be added to their contact, but instead, a new contact duplicate will be created in People.
    • If I add a birthday in Calendar, and the person isn't in my contact list, they'll be added. This works just fine, but I find it the least desidarable feature of the three: what if I just want to remember a birthday and do not want that person as a contact? - i.e. Small kids, very old aunts, my favourite novel author, etc.

    Are there any actions, that I am not aware of, I could do to have all People's birthdays synced with the Birtday Calendar?

    Thanks for your attention.

    Francesco

    hi!

    I've exactly have the same problem here.

    The sync feature doesn't work for some contacts.

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