Outlook.com Calendar birthdays sync issue

We understand your concern with urgently resolving this issue with your birthday calendar and we apologize for not getting back to you sooner. However, we've checked your inquiry and determined that it's still under investigation by our Support Specialists. Rest assured that we are doing our best to fix this. We'll notify you on this thread as soon as updates about it have been provided.

Have a happy October, all together!

Unfortunately, still we're playing birthdays roulette. For this month, here's my birthdays calendar and screenshots of contacts with known birthdays, currently missing in the calendar:

https://www.dropbox.com/sh/mb6yypjlg45uznv/AAAvdJdNTvXU2hSv5QlY5G8Ja?dl=0

I permit to summarize again:

• Birthdays disappear and sometimes re-appear in calendar by random
• All types of contacts are affected**: standalone Outlook.com contacts, linked contacts, standalone Facebook/ Skype etc. contacts**
• Manual sync of birthdays calendar doesn't resolve
• Un- and relinking contacts as well as deleting and recreating the birthdays calendarmight result in more or less complete listing of birthdays on short-term -but it doesn't solve the service bug in general**: birthdays will randomly disappear and re-appear again**

This issue is reported since months! Might get assumed that just syncing a Birthdays calendar properlyshouldn't mean rocket science for a company like Microsoft ...

@Moderators: what does it take to make you just take this issue serious, reported and confirmed repeatedly?Wasting customers time by annoying them with senseless boilerplates again and again doesn't resolve the issue! What exactly is the state of investigation? Have you even reported this to Microsoft? Are they aware of this thread for instance?

@Microsoft - aren't yourselves using your offered services? Please realize: an inconsistent birthdays calendar service is worthless. Please analyze the birthday calendars' sync processes and finally fix the service!

Any kind of serious support is highly appreciated. We're all curious about findings and results. Since months...

Thanks.

I FINALLY SOLVED THIS PROBLEM!

I'm now using this sequence of actions and it is adding all my birthdays the the calendar with immediate sync:

• Activate birthday calendar and keep it active.
• Go to the people tab and for each contact delete ONLY THE YEAR, save the contact, then ADD THE YEAR BACK and save it again.
  • If this doesn't work (some contacts are impossible to edit for some reasons) you can do this with Outlook 2016 of the Office Suite: Just put 1604 as year and then add back the real year. 1604 is the default year for "no year".
• Now go to the birthday calendar and check, everything should be ok. Birthdays added with the Outlook 2016 options will create duplicates into your regular calendar too, just delete them manually afterwards.

Thank god i love when the community solves problems that even microsoft itself doesn't seem to be able to solve.

Found the hints here:

http://forums.windowscentral.com/windows-phone-8-1/325872-why-isnt-my-birthday-calendar-contact-detail-auto-updating.html

The problem was solved for me as I recreated every single contact (deleting the original one and adding a new one with updated and actual data in it). It took a lot of work and time for more than 300+ contacts but I'm happy with the results. Now I have working birthday calendar and contacts with updated information like new e-mails, deleting old numbers and of course assigning fresh pictures. Also I've assigned GPS coordinates and stopped the synchronization with Skype.

I have the same issue.

Here are Outlook.com features for what concerns Birthday as listed in http://windows.microsoft.com/en-us/windows/outlook/calendar-add-birthdays

Calendar is connected to your contact list in People

• If you add a birthday to a contact in People, the birthday will be added to your calendar.
• If you add a birthday in Calendar, and the name you enter matches someone in your contact list, the birthday will be added to their contact.
• If you add a birthday in Calendar, and the person isn't in your contact list, they'll be added.

Here is my user experience with these features:

• If I add a birthday to a contact in People, the birthday will be added to my calendar most of times. For some reasons, some contacts birthday in People will not show in the Birthday Calendar, regardless of time for sync, syncing manually, deleting and re-adding the birthday in People.
• If I add a birthday in Calendar, and the name I enter matches someone in my contact list, the birthday will NOT be added to their contact, but instead, a new contact duplicate will be created in People.
• If I add a birthday in Calendar, and the person isn't in my contact list, they'll be added. This works just fine, but I find it the least desidarable feature of the three: what if I just want to remember a birthday and do not want that person as a contact? - i.e. Small kids, very old aunts, my favourite novel author, etc.

Are there any actions, that I am not aware of, I could do to have all People's birthdays synced with the Birtday Calendar?

Thanks for your attention.

Francesco

Really prefer Outlook.com but using GSuites. It just works. Why I Dont knoe