Rename/Merge a Hotmail and a Outlook Account

Anonymous
2012-09-17T13:33:51+00:00

I want to rename/merge an account. I have an old hotmail account I want to merge with an existing one, that I created using the new outlook address. I didnt find the rename option in hotmail, untill after I created the new account. I want to merge these two, so that my current hotmail will be a alias, and my skydrive storage will become my outlook skydrive, with the same storage. Please help.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2013-04-29T13:39:50+00:00

    Hi osuindie07,

    I’m sorry to hear that your issue has not been resolved yet.

    Please be informed that your issue is still escalated to our higher support for investigation. Your patience is highly appreciated while we work toward fixing this situation for you.

    Incase you have other concerns, please let us know by updating this thread.

    Thank you.

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  2. Anonymous
    2013-04-23T12:08:54+00:00

    No this is not just a problem with windows 8. Its a problem with my Microsoft Account. It is the source of the problem. Since the latest updates to outlook, namely, allowing sign in with aliases, and second step verifications. I log in to my account with my @outlook address, then it sometimes shows under account settings that its my old hotmail address thats supposed to be a alias. Not my main account. My main account is supposed to be @outlook.com.

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  3. Anonymous
    2013-04-22T23:42:06+00:00

    Hi osuindie07,

    I apologize for the delayed in response. Since you are experiencing login issues with your account in Windows 8, please contact Windows 8 support for assistance. They can best address your issue and provide you an appropriate solution.

    Feel free to post back if you have other inquiries and we will be glad to assist you.

    Thank you.

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  4. Anonymous
    2012-12-20T21:54:12+00:00

    they were never linked, I renamed my Hotmail account to a new outlook account. It transferred my skydrive, contacts, and calendar. The new outlook name became my main Microsoft account. During the renaming process, it was supposed to allow me to create a folder for all my emails to my former Hotmail address, as it now should have been a alias account. But it did not become one. My sneaking suspicion is that I had already created/deleted the limit of 5 alias for the year, and it blocked it associating my email address as a alias, yet I can not log into my former Hotmail account. It is somewhere in limbo, I think it is receiving emails, but I can not log into it on its own.

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  5. Brian Tillman [Outlook MVP 2007-2019] 25,925 Reputation points
    2012-12-20T20:22:01+00:00

    Did you unlink the accounts prior to renaming the one?

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