Can't save Outlook messages to file. 'Save as' is greyed out.

Anonymous
2012-02-04T10:41:40+00:00

I am using Office for mac 2011 under OS X version 10.7.2.

I cannot 'save' or' save as' Outlook email messages or attachments. PowerPoint, Excel and Word documents save normally. In Outlook "Save as" is permanently greyed out and cannot be selected. Save is not greyed out but does not react to instructions.

Any idea what the problem is and how to fix it.

I bought the software in November on line and this problem has existed for about a month.

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2012-02-05T02:18:01+00:00

Unfortunately, this is not an option in Outlook 2011.

If this is a feature you’d like to see in future versions of Office for Mac, be sure to send your feedback by clicking “Help” > “Send Feedback…” in any Office application or by clicking on the link below:

http://www.microsoft.com/mac/product-feedback

As a workaround, if you want to save the emails, you may simply drag the email from the Outlook window to the desktop or any other location. That will save the complete email itself.

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Anonymous
2012-03-01T08:31:42+00:00

I have the same problem and concern! I find this issue unbeleivable. I moved from windows to mac to find this office issue unacceptale!

This has to be corrected at once.

How can we manage the emails we receive in order to have them properly filed?

I can not beleive tha Microsoft could be so irresponsile in such basic issue

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44 additional answers

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  1. Anonymous
    2014-05-20T07:50:30+00:00

    if you just click save, where is the file saved to?

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  2. Anonymous
    2014-02-25T21:11:49+00:00

    You might find this shortcut handy. Whenever you want to save a document or other printable item to a PDF file, just press Command+P, and then Command+P again. See directions to setup here:

    Get more out of OS X's save-as-PDF feature | Macworld

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  3. Anonymous
    2014-02-25T19:20:00+00:00

    That works, but the inability to save the message as a text file limits other members of the office who are on Windows machines from looking at the emails in the files without a great deal of effort. It's ridiculous that this thread has been going on for two years and Microsoft hasn't bothered to fix what is probably a fairly simple issue.

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