Outlook 2016 constantly crashes

Anonymous
2017-12-08T22:25:36+00:00

Faulting application name: OUTLOOK.EXE, version: 16.0.8730.2122, time stamp: 0x5a222abb

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0xfffffffe

Faulting process id: 0x2a34

Faulting application start time: 0x01d37069d095c726

Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE

Faulting module path: unknown

Report Id: a811e1c7-e652-4b0a-938d-9d419d45acfc

Faulting package full name: 

This error is thrown prior to the other:

Faulting application name: SettingSyncHost.exe, version: 10.0.17046.1000, time stamp: 0x98440592

Faulting module name: Windows.Security.Authentication_unloaded, version: 10.0.17046.1000, time stamp: 0xf4a22809

Exception code: 0xc0000005

Fault offset: 0x0000000000012070

Faulting process id: 0x1d38

Faulting application start time: 0x01d37069cb7cf0ca

Faulting application path: C:\WINDOWS\system32\SettingSyncHost.exe

Faulting module path: Windows.Security.Authentication

Report Id: ce26f2b5-ad3f-4a6f-b98f-367b91c7b9f4

Faulting package full name:

Microsoft 365 Insider | Outlook | Windows

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  1. Anonymous
    2018-01-14T01:01:23+00:00

    Just so you know but the APPCRASH I back

    Windows 10 17074

    Office Outlook 16.0.8911.2016

    Description

    Faulting Application Path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE

    Problem signature

    Problem Event Name: APPCRASH

    Application Name: OUTLOOK.EXE

    Application Version: 16.0.8911.2016

    Application Timestamp: 5a383821

    Fault Module Name: d2d1.dll

    Fault Module Version: 10.0.17074.1000

    Fault Module Timestamp: db99d0ac

    Exception Code: c0000005

    Exception Offset: 00000000000b4705

    OS Version: 10.0.17074.2.0.0.256.48

    Locale ID: 1033

    Extra information about the problem

    Bucket ID: 57dffc2d2c181bca67d82dbd10a87e14 (1718173547893390868)

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  2. Anonymous
    2018-01-12T20:45:13+00:00

    Hi Matt,

    Was it Office Insider or Windows Insider that killed the machine? I've heard of crashes in Office Insider apps, but never that it took out a whole machine.

    Thanks.

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  3. Anonymous
    2018-01-08T03:40:11+00:00

    Hi Jay,

    Insider Preview update process killed my machine, so I had to start fresh anyway. I'm avoiding insider programs now, as I've had builds fail and kill my machine 3 times in the last few months.

    Thanks

    Matt

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  4. Anonymous
    2018-01-03T21:51:09+00:00

    Hi David,

    I've seen some issues go by with that one. Keep us posted!

    Thanks

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  5. Anonymous
    2018-01-03T21:37:58+00:00

    I think we get a new Insider build tomorrow (Thursday). Windows 17063 was not a great build so lets wait and see what tomorrow brings

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