Font Issues with office 365 Outlook/Word 16.9 (for Mac)

Anonymous
2018-01-09T12:41:10+00:00

Gill Sans is not working correctly. Gill Sans Light appears as a serif font and Gill Sans Regular appears as Gill Sans Light?

Microsoft 365 Insider | Outlook | MacOS

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Anonymous
2018-01-26T23:53:41+00:00

Hi as0773,

It appears that this case is not one that was covered by the hotfix today. The best course of action to ensure that this is captured is to use the in-app feedback to submit a report (using the smiley face icon).

-Jesse

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  1. Anonymous
    2018-01-24T12:53:55+00:00

    Reinstalling an older version was the only solution that helped me:

    You can download the 15.41 Suite here: https://officecdn-microsoft-com.akamaized.net/pr/C1297A47-86C4-4C1F-97FA-950631F94777/OfficeMac/Microsoft_Office_2016_15.41.17120500_Installer.pkg

    I tried, but after completing the installation, the new version (16.9) is still working. In other words, It didn't downgrade.... How to uninstall the "new version" and to restore the old one?

    This is a annoying issue indeed! I use continuously ppt files for presentations....

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  2. Anonymous
    2018-01-24T11:02:50+00:00

    Reinstalling an older version was the only solution that helped me:

    You can download the 15.41 Suite here: https://officecdn-microsoft-com.akamaized.net/pr/C1297A47-86C4-4C1F-97FA-950631F94777/OfficeMac/Microsoft_Office_2016_15.41.17120500_Installer.pkg

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  3. Anonymous
    2018-01-24T10:59:18+00:00

    I'm experiencing too this problem after updating to 16.9 Office for Mac. 

    All my documents formatted with Helvetica Neue LT (it's our corporate font) are visualized now with Helvetica Neue. This is a default system font and it's impossible to disable it. The result is that all documents lost the right formatting. So annoying!!!

    Please help us

    Marco

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  4. Anonymous
    2018-01-23T18:15:09+00:00

    Thank you everyone for your reports, updates, and screenshots. These issues are all being actively worked on, though we do not currently have an exact ETA for when fixes will be available. We appreciate your patience while this is being resolved.

    -Jesse

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