My Airpod pro 2 doesn't work on Teams

Anonymous
2023-09-21T11:34:36+00:00

My Airpod pro 2 doesn't work on Teams. They have no problem with other programs, and also work on teams on my phone.

They connect fine and I can see that they are selected in the teams settings. The app is also on the list of apps that can access the microphone and so on.

Furthermore I have disconnected them and reconnected them several times, I have also deleted Teams and installed once agin. Nothing works!!!!

It works fine otherwise and with other headphones.

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Anonymous
2023-10-30T18:46:54+00:00

I spent 2.5 hours yesterday doing allll of the steps I've found in every forum and I think rolling back the intel bluetooth driver worked for me. I did a test run with teams, Settings > Devices > Make a test call, and everything worked for the first time since this all started a few months back. I havent had an actual teams call to test it but this is promising. I think some things work for some people, and others work for some, its not a one fix works for all type of thing.

Windows Key + X > Device Manager > Bluetooth > Intel Wireless Bluetooth > Driver > Rollback Driver. Restart Windows. I also restarted my airpods before I rebooted, and re-connected them to windrows to have a clean slate on both accounts. Then made my test call with teams and it worked.

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  1. Anonymous
    2024-06-21T18:09:52+00:00

    My Air Pods also stopped working mysteriously one day. Here was the solution that worked for me on Windows 11:

    1. Right-click the start icon, and pick "Settings"
    2. In the left pane, click "Bluetooth & devices"
    3. In the right pane, click "Devices" (or click "View more devices" link)
    4. Scroll down near the bottom and find "More devices and printer settings", and click that
    5. A new window opens show an icon for each of your devices and printers
    6. Right-click the Air pods icon, and choose "Properties"
    7. A new window appears for Air Pods Properties
    8. Go to the tab named "Services"
    9. Find the service named "Handsfree Telephony" and UNCHECK it
    10. Click "Apply" or "OK" to save the settings
    11. If you are connected to your Air Pods, disconnect from them and reconnect

    After doing this, you will notice that the Air Pods can no longer be used as a microphone, but for me the audio started working which is all I cared about since I use a separate microphone anyways. Your mileage may vary. This is what worked for me.

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  2. Anonymous
    2024-02-21T15:19:46+00:00

    Got my Airpods Pro 2 today and have same issue with Teams (New).

    When both Headphones and Mic connected I can't hear anything. Mic working though and everyone able to hear me.

    Switching to laptop Mic makes Headphones start to work and I am able to hear everyone, but then what's the point having mic in Airpods? Plus I need to keep laptop open for built in mic to work which is not convenient as it usually lays under my huge monitor.

    Workaround with Bluetooth troubleshooting didn't work. In latest Win 11 update old troubleshooter is replaced by some fancy AI bot that can't even do proper troubleshooting with resetting device/driver etc. It stucks on "fixing greyed out Bluetooth icon" (what????) and then tells you that troubleshooting is done.

    2024 and 3 trillion dollar corporation can't get this fixed. Wow, just wow.

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  3. Anonymous
    2023-12-08T21:06:51+00:00

    My airpod pro headphones work perfectly fine on Teams for years. Now all of the sudden the mic does not work. The fact they are not on a list does not mean they don't work.

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  4. Anonymous
    2023-11-08T17:42:11+00:00

    It's the battle of the ecosystems. They don't want people to be able to use both MS and Apple ecosystems together. They want to force you to only buy one set of products/services. (despite the inherent childishness in such a plan) They no longer care about what customers want or creating technologies that help people accomplish anything. They exist now only to sell themselves. Technology used to be about making the world better and more efficient, working together, challenging each other to be better, and make better products by one upping each other. But now it's about trapping people into your ecosystem so you don't HAVE to make better products. It's their hope that we'll give in and buy their pre-approved mediocre headphones for fear of up-ending our own individual tech ecosystems. It's the death of technological progress. AnnaThomas is just a spin doctor for the grim reaper so to speak.

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