My Airpods Gen 4 is very soft when I am on a Teams call in the app.

Anonymous
2024-10-15T13:23:29+00:00

My Airpods Gen 4 is very soft when I am on a Teams call in the app, all the other apps work fine, Chrome and YouTube and even the sound when I am calling someone. When the call is answered the sounds goes down and is set to 100% but I struggle to hear. The Teams on the Web's sound works fine. Thus this is not a problem with the Airpods. Kindly assist how I can fix the Teams app.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2025-01-16T21:05:09+00:00

    I have airpod 4's and can verify this worked. thanks!

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  2. Anonymous
    2024-12-12T16:09:56+00:00

    Yep, i should have clarified that I have AirPods Pro so that I can do that as well. thanks!

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  3. Anonymous
    2024-12-12T07:43:36+00:00

    I switched to Airpods Pro 2 because they have volume control in the stem, at first I had the same problem in teams with very low volume while all volume settings were on max, but it was solved by increasing the volume through the stem.

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  4. Anonymous
    2024-12-12T03:13:40+00:00

    I have tried this, but there’s still no improvement. I want to emphasize that I have connected AirPods 4 to MS Teams many times, and the sound is always very quiet. However, there was one time I connected them, and the sound was loud and clear.

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  5. Anonymous
    2024-11-20T05:48:18+00:00

    Did that and sorted it out.
    Sucks because now I have to run an external Mic, but at least I don't have to switch between Headphones and Airpods the whole time.

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