Teams for Android does not work with Bluetooth.

Anonymous
2022-12-06T00:51:43+00:00

Teams will not recognise Bluetooth headphones when joining calls.

I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.

This is not a user issue. This is an issue with the application. Several posts have been made.

Please fix it.

EDIT: the 'Nearby Devices' permission will fix this issue in most cases. For me, it worked temporarily (for one call) and then reverted to the same issue. However, the issue does now seem to be fixed - I have had consistent success for about 2 months now. I am assuming that a recent update to the app has fixed an issue that was causing this.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-06-14T03:03:30+00:00

Hi Chris,

I had the same problem, and I noticed it was because of the permission setting of TEAMS.

I reinstalled Teams and accepted the "Nearby devices." access and it works now.

Sabrina

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  1. Anonymous
    2023-05-10T10:45:25+00:00

    Thank you so much for this good advice. Totally resolved the issue. Much appreciated.

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  2. Anonymous
    2023-01-30T13:55:18+00:00

    Agree, foolish suggestion. Having same issue. Bluetooth works with EVERY OTHER application but not TEAMS. Clearly, a TEAMS issue

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  3. Anonymous
    2022-12-07T08:48:18+00:00

    Hello Chris,

    Thank you for the follow up.

    I appreciate you for submitting feedback and I appreciate your time and understanding.

    Best,

    Jayzar

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  4. Anonymous
    2022-12-07T01:41:21+00:00

    Hi Chris,

    Thank you for the follow up.

    I checked your headset and earbuds, and these are not yet compatible with MS Teams.

    Since it only happens to a specific device, I suggest to this.

    On your earbuds try to turn off one ear bud works for some users, with some ear buds.

    Then

    1. Launch MS Teams and click on your profile picture
    2. Go to Settings > Devices > select Custom Setup
    3. Select your speaker devices (in your case, your headphones/earbuds)
    4. Try to make a test call to verify

    Source: https://answers.microsoft.com/en-us/msteams/for...

    Lastly, if all the above steps still didn't work, I highly suggest submitting feedback at the portal link.

    https://feedbackportal.microsoft.com/feedback/f...

    Thank you for your time and collaboration.

    Best,

    Jayzar

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