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Teams will not recognise Bluetooth headphones when joining calls.
I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.
This is not a user issue. This is an issue with the application. Several posts have been made.
Please fix it.
EDIT: the 'Nearby Devices' permission will fix this issue in most cases. For me, it worked temporarily (for one call) and then reverted to the same issue. However, the issue does now seem to be fixed - I have had consistent success for about 2 months now. I am assuming that a recent update to the app has fixed an issue that was causing this.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Chris,
I had the same problem, and I noticed it was because of the permission setting of TEAMS.
I reinstalled Teams and accepted the "Nearby devices." access and it works now.
Sabrina
I had the same issue for a while, Android latest version etc, regular earbuds... but then I decided (on my android phone) to clear cache, delete all files, remove/uninstall the app from my phone - then reinstall and checked - BAM - the Bluetooth now shows as an option for audio and actually works with my headphones.
Hope this helps anyone else.
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Great answer....but remember restart Teams
I have the same issue on my samsung S10+ as well.
I am not sure Microsoft Teams so bad work since this is critical and why it does requries compatable bluetooth as well?
My company should kick out Teams meeting.