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Teams will not recognise Bluetooth headphones when joining calls.
I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.
This is not a user issue. This is an issue with the application. Several posts have been made.
Please fix it.
EDIT: the 'Nearby Devices' permission will fix this issue in most cases. For me, it worked temporarily (for one call) and then reverted to the same issue. However, the issue does now seem to be fixed - I have had consistent success for about 2 months now. I am assuming that a recent update to the app has fixed an issue that was causing this.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Chris,
I had the same problem, and I noticed it was because of the permission setting of TEAMS.
I reinstalled Teams and accepted the "Nearby devices." access and it works now.
Sabrina
The one thing that seemed to fix it for me was giving MS Teams permissions for Music & Audio.
I feel your pain and echo everything said here. so frustrating that basic features don't work at all.
Same!
It works by giving permission for Music& Audio (and near by devices).
I use Google pixel 6a and SONY wf-1000xm3.
I have been wondering why this is the ONLY app that does't stream to bluetooth, not in my car, not in on google headphones, not on a sony speaker.
Please FIX this!
I have tried everything on this page that has been suggested. It doesn't work on Android.
I have a Google PIXEL 6.
Angelique Calvert