How do I stop teams from turning my headset volume up to 100% in the "App volume and device preferences" before each call?

Anonymous
2023-04-25T20:51:49+00:00

The title says it all. The only way to prevent my ear drums from bursting is:

  1. Join a call before anyone else
  2. open Settings
  3. search for "Sound mixer options" (which takes you to the "App volume and device preferences" screen)
  4. turn the teams volume down for my headset

This happens 100% of the time and it's absolutely ridiculous.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-24T09:36:30+00:00

    this happens to me as well, on airpods 2 and headphones with cable, this is ridicules my ears are blown every time i join a call, moreover even if i lowered the sound and someone joined to the meeting it jumps to 100% again, microsoft you most fix this issue, because we receiving a serious ear damage and its interfering our work, we will be forced to lawsuit.

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  2. Anonymous
    2024-05-14T13:58:46+00:00

    It is ridiculous!

    If I set the volume to 50%, it should stay at 50% until I change it.

    I am personally concerned over the long term hearing damage getting blasted out at the beginning of each call!

    Microsoft - Can you please fix this?

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  3. Anonymous
    2024-04-19T13:22:55+00:00

    Teams Setting and more (3 dots from top right corner) > Settings > Devices > Sync device buttons = off

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  4. Anonymous
    2024-04-11T14:56:56+00:00

    I have the same issue. During teams meetings, the audio is set to 40%, if someone writes to me the sound jumps to 100%. - using MacOS

    I have the same issue. Lawsuit for hearing damage is beginning to cross my mind.

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  5. Anonymous
    2023-10-19T18:09:44+00:00

    what if i'm stuck with the version:

    Microsoft Teams Version 1.6.00.27573 (64-bit). It was last updated on 10/5/2023.

    cuz the company determines the version?

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