Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??

Anonymous
2024-07-12T14:19:44+00:00

Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??

User received this error when opening New Teams.

Password is not new

Windows 11

New Teams Desktop App

(the banner was pink background with Black text and appeared to be generated by Teams)

If this is official; the wording is bad and I would like to change it. There is no documentation on MSFT for this error or its likeness.

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  1. Anonymous
    2025-04-03T13:29:23+00:00

    In our environment, it was only MacOS users receiving this message. Long story short, we were able to resolve this by turning off iCloud Relay for those devices as it was continously trigger the CA policies to require an authentication.

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  2. Anonymous
    2025-04-03T13:15:05+00:00

    I had this problem in a corporate VDI environment and the login issue was caused by using folder redirection in FsLogix

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  3. Anonymous
    2025-04-03T12:44:46+00:00

    Is there any update regading this issue?

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  5. Anonymous
    2024-11-14T12:16:52+00:00

    Found this off a reddit post, worked for me,

    1, close all Office software, in the "Start Menu" in the search "Command Prompt" (or "cmd"), and the right mouse button click and select "Run as administrator"; 

    2, in the command prompt enter the following code: 

    cd %programfiles% \Common Files\microsoft shared\ClickToRun  
Enter; 

  

3, and then enter  

  

Officec2rclient.exe /update user updatetoversion=16.0.17531.20120 

    This worked for me, thanks

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