[Fix found!] Bluetooth headphones not working in MS Teams after Windows 11 upgrade

Anonymous
2023-10-04T22:17:45+00:00

Other ideas online failed, but this works! I was having the hardest time trying to get my Bluetooth headphones (bose 700) to work after my company updated me to Windows 11 on my Dell 5550 laptop. I manually tried updating the Intel Bluetooth and WiFi Drivers from Intel's website. that didn't help. I knew a few others seeing this problem on their own PCs as well. Our headphones would work in browsers, apps in windows 11, but not in MS Teams. We tried many other options until one fixed it... So here it is. Does this work for others as well?

I first go into Bluetooth and Devices. 

Then click on View more devices. 

Then scroll down and click on More Devices and Printer Settings.

Then I right click on my headphones icon and go to Properties. 

Then go to the Services tab and Uncheck the Handsfree Telephony option. 

After unchecking this, my headphones work in MS Teams!!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-10-17T15:59:31+00:00

    Where is this option?

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  2. Anonymous
    2024-10-07T03:08:15+00:00

    Thanks for the suggestion. It worked for me as well :)))

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  3. Anonymous
    2024-10-05T06:47:01+00:00

    fixed my issue with Cisco wireless hedset

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  4. Anonymous
    2024-09-24T06:10:30+00:00

    I bought this USB BT dongle for about 5€:

    LJW000383

    https://a.aliexpress.com/\_EHfNWiH

    Then I disabled the Qualcomm FastConnect 6900 Bluetooth Adapter.

    And windows detected the new one as Realtek Bluetooth 5.4 Adapter.

    And it works like a charm!!

    Image

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  5. Anonymous
    2024-09-18T19:31:02+00:00

    Thank you, so much, this inconsistency bugged me for months!

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