We have a few users who have been seeing green artifacts during Teams Meetings. This will happen at the same time that someone is presenting. Specs of Laptop: Dell Latitude 5550 Intel Core Ultra 5 135U vPro Intel Iris Xe Graphics 32GB RAM 512GB SSD Things we have tried to remedy this: Run Teams in Compatibility mode Update to the newest Intel Arc/Iris Xe Driver Update to a different Intel WHQL Arc/Iris Xe Driver Uninstall and Reinstall Teams Tried using Teams in the browser Any insight would be appreciated! Thanks!

And FWIW here are a few other threads discussing the issue. https://techcommunity.microsoft.com/discussions/MicrosoftTeams/green-blocky-glitch-on-shared-screen-in-new-teams-meeting/4359240?after=MjUuMXwyLjF8aXwxMHwxMzI6MXxpbnQsNDM2MDM3OCw0Mzc3MDE2&topicRepliesSort=postTimeAsc https://community.intel.com/t5/Graphics/Scattered-Green-Blotchy-Video-Feed-Issues-Since-Nov-2024/td-p/1669688 https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1674801#M139917 https://www.reddit.com/r/techsupport/comments/1inrpik/green_artifacts_for_videos_with_intel_graphics/?bcrFallback=bcrFallback https://www.reddit.com/r/IntelArc/comments/1hmrp9w/why_is_a_green_pixelated_screen_visible_instead/?bcrFallback=bcrFallback

Please weigh in on the thread linked below as I believe this to be an Intel issue. https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1674801#M139917 Thanks!

Hi. We faced the same issues in customer webinars over and over again. Not only green blocks, but also multicolour flickering artifacts, both on our and the customer's side. So we had to immediately change the platform. Pretty embarrassing for us annoying 300+ participants once more. Fun fact: we encountered the issues not only recently but also 1-2 years ago and thought that we had connection or bandwidth problems, but that was not case. So we switched to a Streaming platform and everything was fine. The internal IT suggested giving the new tool Teams Townhall another try, but we're facing the same results again. It's really a pity, because the idea of the tool itself with it's functionalities is really good, especially when working in the MS365 cosmos anyways.

In my case it was a combination of both. Only Intel Graphic driver did not solve it, so needed Microsoft on back end as well. But I did install the intel driver before 27th February - the latest possible at that time.

The Intel graphics driver update from 27th February has apparently solved the problem for me.

Green Artifacts When Viewing Shared Screens in Teams

Anonymous

We have a few users who have been seeing green artifacts during Teams Meetings. This will happen at the same time that someone is presenting.

Specs of Laptop:

Dell Latitude 5550

Intel Core Ultra 5 135U vPro

Intel Iris Xe Graphics

32GB RAM

512GB SSD

Things we have tried to remedy this:

Run Teams in Compatibility mode
Update to the newest Intel Arc/Iris Xe Driver
Update to a different Intel WHQL Arc/Iris Xe Driver
Uninstall and Reinstall Teams
Tried using Teams in the browser

Any insight would be appreciated!

Thanks!

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Anonymous

2025-03-13T18:27:01+00:00

And FWIW here are a few other threads discussing the issue.

https://techcommunity.microsoft.com/discussions/MicrosoftTeams/green-blocky-glitch-on-shared-screen-in-new-teams-meeting/4359240?after=MjUuMXwyLjF8aXwxMHwxMzI6MXxpbnQsNDM2MDM3OCw0Mzc3MDE2&topicRepliesSort=postTimeAsc

https://community.intel.com/t5/Graphics/Scattered-Green-Blotchy-Video-Feed-Issues-Since-Nov-2024/td-p/1669688

https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1674801#M139917

https://www.reddit.com/r/techsupport/comments/1inrpik/green_artifacts_for_videos_with_intel_graphics/?bcrFallback=bcrFallback

https://www.reddit.com/r/IntelArc/comments/1hmrp9w/why_is_a_green_pixelated_screen_visible_instead/?bcrFallback=bcrFallback
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Anonymous

2025-03-13T18:25:18+00:00

Please weigh in on the thread linked below as I believe this to be an Intel issue.

https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1674801#M139917

Thanks!
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Anonymous

2025-03-05T14:53:03+00:00

Hi.

We faced the same issues in customer webinars over and over again. Not only green blocks, but also multicolour flickering artifacts, both on our and the customer's side. So we had to immediately change the platform. Pretty embarrassing for us annoying 300+ participants once more.

Fun fact: we encountered the issues not only recently but also 1-2 years ago and thought that we had connection or bandwidth problems, but that was not case. So we switched to a Streaming platform and everything was fine.

The internal IT suggested giving the new tool Teams Townhall another try, but we're facing the same results again.

It's really a pity, because the idea of the tool itself with it's functionalities is really good, especially when working in the MS365 cosmos anyways.
Was this answer helpful?

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Anonymous

2025-03-03T10:01:00+00:00

In my case it was a combination of both. Only Intel Graphic driver did not solve it, so needed Microsoft on back end as well. But I did install the intel driver before 27th February - the latest possible at that time.
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Anonymous

2025-03-03T07:42:48+00:00

The Intel graphics driver update from 27th February has apparently solved the problem for me.
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