Why is the "NEW" Teams so horrible??

Anonymous
2023-12-12T21:44:54+00:00

Within the last month or so we go the pop up to try the "new" Teams... The new APP is having so many issues!! We use it for conference calls, and myself and others are having issues where the notifications are not showing, or when invited to a meeting it won't let you "join". I keep having audio (microphone & speaker) issues which I NEVER had previously. I really DO NOT like it. I've switched back to the older version for now. I simply refuse to keep dealing with all these NEW issues with the NEW version! :( It's simply horrible!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Reported
    Anonymous
    2023-12-12T22:57:53+00:00

    Hi Wendy,

    Thanks for contacting us and sorry for the inconveniences,

    The new Teams app is designed to provide a faster, more reliable, and more consistent experience across different devices and platforms. It also introduces some new features and improvements, such as PowerPoint Live, custom backgrounds, and Teams notifications.

    However, I understand that you may encounter some issues or bugs with the new app, as it is still being updated and optimized. Some of the common issues and how to fix them are listed in the web search results below. You can also check for updates, clear the cache, or reset the app settings to troubleshoot the problems.

    If the issues persist, you can always switch back to the classic Teams app by selecting the Three dots icon to the left of your Profile photo in the top-right corner of the app. Select Switch to classic Teams and confirm your choice. You can switch back to the new Teams app anytime by following the same steps.

    Regards, Sola

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  2. Anonymous
    2024-01-09T20:27:13+00:00

    Does MS even beta test anymore? Why make us the guinea pigs. Literally all my teams disappeared. Can't find them. Great work MS. ffs

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  3. Anonymous
    2023-12-19T15:27:21+00:00

    Hi All,

    had multiple users with very random issue and have noticed something perhaps this is causing a conflict once uninstalled or if you remove one does it work for you? Currently testing with a users

    ok its not allowing me to post images so check Add remove you will find 2 instances of Teams installed

    Image

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  4. Anonymous
    2024-01-11T00:08:41+00:00

    New Teams is totally inconsistent and horrible!!!!

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  5. Anonymous
    2023-12-21T23:08:02+00:00

    My only problem with the new teams is making calls. I have a phone number associated to my teams and use it heavily and any time I've tried the new teams I have issues with calls so I have to switch back. I hate that it seems to keep be rammed down my throat asking me to switch and sometimes I get switched without agreeing and I have to switch it back.

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