Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-06-06T17:41:20+00:00

    This did nothing for me. The fix Ben posted to just click in the chat area above the text bar, hit ESC once, then click back into the text bar works.

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  2. Anonymous
    2022-06-06T12:06:34+00:00

    Hi fellow Teams users,

    I just noticed that I can get out of the bug also by:

    1. Making at first sure the text I'm writing is in focus/selected (cursor blinking there somewhere between letters/spaces).
    2. Pressing ESC, after which Teams offers to discard the message.
    3. Pressing ESC again.
    4. Now Left and Right arrows suddenly work again.

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  3. Anonymous
    2021-11-10T17:12:40+00:00

    Been having this issue for over a month now. Im surprised to see it was reported back in May!
    Restarting MS Teams work for me but it's quite annoying to be closing and opening Teams several times a day. I hope this is fixed ASAP

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  4. Anonymous
    2021-09-24T05:59:04+00:00

    That is a hell of a lot of steps to keep my arrow keys working in teams. Perhaps I'd be willing to press a button to fix it instead.

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  5. Anonymous
    2021-12-22T07:43:44+00:00

    Proposed solution: restart your computer multiple times per day, switch to Slack, SMS, and revert to writing long-form letters by quill and inkwell, transmitting scrolls by carrier pigeon.

    Fingers crossed that Microsoft will pay attention.

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