Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-02-25T18:15:12+00:00

    It started happening recently, and occurs on Mac and Windows. Cursor woukd move a few characters, and then refuse. I found when switching chats it works again, until it doesnt.

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  2. Anonymous
    2022-02-24T03:12:54+00:00

    This was already disabled in mine and it's still occurring for me unfortunately.

    I have Microsoft Ergonomic Keyboard, although according to all the reports I don't think that makes a difference.

    Quitting Teams and opening again did fix it.

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  3. Anonymous
    2022-02-23T15:50:08+00:00

    To me that's still better than turning it off and on again...again and again

    Thank you armyofda12mnkeys I'll give it a try!

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  4. Anonymous
    2022-02-23T15:34:31+00:00

    Thanks @armyofda12mnkeys but this is a community workaround and not a fix, right?

    The bug is still there.

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  5. Anonymous
    2022-02-15T19:57:06+00:00

    Thank you for this tip. This is the only way that I was able to fix the arrow problem.

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