Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2021-12-17T13:52:16+00:00

    Thank you Hummelmose, that is wonderful, and has fixed the problem! I'm not bothered why, as it is most likely an accidental key press (probably alt and something) but at least I now know how to fix it.

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  2. Anonymous
    2021-12-17T04:44:42+00:00

    Right click on Teams Icon and select "X Quit" and that fixed it next time you open up

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  3. Anonymous
    2021-12-16T14:20:19+00:00

    I've had this problem for a few months now. Super annoying as I have to kill/restart multiple times per day. Microsoft please fix!

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  4. Anonymous
    2021-12-15T00:05:21+00:00

    This worked.....Thanks

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  5. Anonymous
    2021-12-04T21:27:43+00:00

    Clearing the MS Teams cache resolved the issue for me. The issue was happening multiple times per day but now has no occurred for over 3 weeks.

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