Left & right arrow keys don't move the cursor (in teams)

Anonymous

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work? (Up and Down arrows work normally.)

1. Is it a laptop or desktop computer?
Laptop

2. What is the make and model of the keyboard?
HP laptop keyboard & logitech external

3. Was it working fine earlier?
Yes at most an hour before

4. Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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427 answers

Anonymous

2021-12-03T14:24:58+00:00
After I disabled Print Screen button, the bug disappeared. Meaning the button was most probably causing it. You can still take screenshots using WINDOWS KEY + SHIFT + S.

Check if it helps to you too:

Save this text as a file with .reg extension, open it, add to registry and restart PC:
```
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout]

"Scancode Map"=hex:00,00,00,00,00,00,00,00,04,00,00,00,00,00,2a,e0,00,00,37,e0,\

00,00,54,00,00,00,00,00
```
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Anonymous

2021-11-30T00:49:37+00:00

This X Quit option seemed to fix my arrow problem in Microsoft Teams first time so seems a really good solution. Thank you.
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Anonymous

2021-11-25T14:24:14+00:00

Can someone check, if the problem could be caused by Print Screen key, which sometimes hangs Teams app? I don't know if it's common on all computers, but on Lenovo laptops, Print Screen is located near right ALT key, causing me to press it almost every day, when I want to use right ALT. I also don't know if it's only an issue with Lenovo laptops, or maybe with Intel integrated GPUs, that causes Teams to freeze for some time and it also causes Intellij IDEA to completely crash.
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