Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-04-06T15:22:30+00:00

    Instead of killing teams or rebooting, I have found that holding down the control key allows you to then use the arrow keys to move forwards and backwards in the text in teams. Not great but better that restarting the app all the time.

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  2. Anonymous
    2022-03-31T13:44:37+00:00

    I also have the same issues with my Logitech K780 keyboard. I thought that I'd need to install an annoying application profile for it or something to get the arrow keys to work properly in teams again. Glad to see that it isn't just me as well....

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  3. Anonymous
    2022-03-24T15:50:16+00:00

    This is a bug that MS needs to fix ASAP. Very annoying. The "kill process" and re-start teams worked to get the arrow key functionality back.

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  4. Anonymous
    2022-03-23T11:21:20+00:00

    I came across this issue today for the first time.

    I'm also running Teams Version 1.5.00.5967 (64-Bit).

    Yesterday was the first time in ages when I didn't reboot my PC after a days work.

    Might be a reason why I didn't encounter that issue up until now.

    It's astonishing, that this thing is going on for almost a year now and it's still not resolved.

    Even more so when you consider that Teams is one of the fastest evolving apps Microsoft currently has.

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  5. Anonymous
    2022-03-21T07:14:38+00:00

    today i have also observed the same issue (not for the first time) on teams: in the chat edit field i could not use the left/right keys to "scroll" within my text.
    but using shift+left / shift + right keys to mark a text works fine.

    so i wonder why MS cannot solve this basic and simple problems over 2 years?

    yes, you can close teams and kill all related tasks within the task manager and restart teams, but this is not a SOLUTION, only WORKAROUND.

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