Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-03-18T14:08:37+00:00

    At the time of writing this post, this thread is almost THIRTY PAGES LONG and almost a year old.

    Its a serious problem.

    What are you guys doing?

    FIX THIS ALREADY.

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  2. Anonymous
    2022-03-15T09:13:42+00:00

    Touch Wood... this hasn't happened to me for a while now.
    I did notice someone else mentioned theirs went away after a Windows update. My system is controlled by IT dept who apply patches regularly ~ so maybe there is an unadvertised (or unknown 'fix').
    Some people have commented that popping the chat out to its own window resets the problem ~ I'm wait for it to re-occur to try that one... has anyone tried that and it didn't work? Seems to be various work-arounds that work for some and not others

    • click on any three dot menu and escape (not foe me)
    • click on a three dot menu top open a different Teams window and escape back (worked for me)
    • pop chat out (haven't tried it yet)
    • stop/start teams ( i did it once or twice - too much hassle)
    • restart windows ... time for Linux!

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  3. Anonymous
    2022-03-14T17:04:23+00:00

    This issue has been ongoing for almost a year! My left and right arrow keys almost never work in the teams chat editor, so I have just given up trying to use them. Extremely annoying!

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  4. Anonymous
    2022-03-10T13:42:08+00:00

    It's definitely still there. I ran into it on Windows last Monday, and on the latest released Linux client just now. Workaround of ...+escape works for both platforms.

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  5. Anonymous
    2022-03-02T16:03:42+00:00

    Since, apparently, Microsoft isn't going to fix this bug, I wrote an AutoHotKey script to re-launch Teams when the bug triggers.

    SetTitleMatchMode, 2
    ^+!t::
    
    Process, Close, Teams.exe
    
    Process, WaitClose, Teams.exe, 5000
    
    if ErrorLevel {
    
        MsgBox, The process did not close within 5 seconds.
    
    } else {
    
        Run, C:\Users\your_user_id\AppData\Local\Microsoft\Teams\current\Teams.exe
    
        Loop, 10 {
    
            WinActivate, Teams
    
            WinWaitActive, Teams
    
            WinMaximize, Teams
    
            WinGet, teams_maximized, MinMax, Teams,, Loading
    
            if (teams_maximized == 1)
    
                Break
    
            Sleep, 1000
    
        }
    
    }
    
    Return
    

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