Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-05-26T21:18:59+00:00

    Wow! Finally someone has a simple fix! Thank you, Ben!

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  2. Anonymous
    2021-09-28T11:50:26+00:00

    This is a Bug in Teams that Microsft needs to Acknowledge and Fix! The fastest work-a-round is to restart Teams, by right-clicking on the icon in the taskbar and selecting Quit. But the problem comes back intermittently...

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  3. Anonymous
    2021-11-09T17:47:40+00:00

    EVERYONE - The more interactive we are with this thread (is hitting YES to the WAS THIS INFO HELPFUL) the more likely it will get the attention of someone at MS who might actually do something so be sure to be as involved as you can to keep this issue up front.

    Thanks to everyone who has shared their experience.

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  4. Anonymous
    2022-03-08T20:23:32+00:00

    There is a silly but working workaround - just open any menu that has a button with three dots [ . . . ] and close the pop-up by pressing Escape on keyboard. For example in the bottom bar of the chat edit area. It works for me, and I wonder in wild amazement when this problem finally goes away ;)

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  5. Anonymous
    2021-09-28T11:32:08+00:00

    more than 4 months after the first complain, still the same (no) solution.

    LOL

    this is quite annoying

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