Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-26T20:04:01+00:00

    If you have the Teams app on your iPhone, you can connect to the meeting on your phone and use your ear pods...you can still connect to the meeting on your computer and use your phone/ear pods for audio.

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  2. Anonymous
    2020-10-15T15:03:33+00:00

    If you are on a Mac then try combining Airpod's mic and headphone outputs into one as an Aggregate Device using the Audio MIDI Setup utility.

    Here are the basic instructions: https://support.apple.com/en-us/HT202000

    Then use the Aggregate device in the Teams app. The sound quality isn't quite as good though

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  3. Anonymous
    2020-10-13T06:33:06+00:00

    That's my set-up in Teams too.  But it was "auto-configured" as such i.e. I did not have to select the options.  This is "Custom Set-up" in Teams and that's how it worked.

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  4. Anonymous
    2020-10-09T10:37:40+00:00

    I have the same problem and I don't use apple airpods. I just use a regular wireless Tronsmart earphones :(

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  5. Anonymous
    2020-10-09T10:22:50+00:00

    I did not have to update anything.  It just worked after failing for one whole week.

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